Quality Assurance, sayfu multilayer circuit company

Quality Assurance: strictly following to the standard are the strong guarantee to our pcb board product quality.

S.No	Questions	Observation/Answers	Remarks
1	Process for handling Customer’s Input to Delivery	Yes
2	Is there Configuration Management for customer (Mistral) Input/Data Storage and backup?	Yes
3	Is there any process for Data Security and How the customer’s items are maintained?	Yes
4	Is there version control to maintain the updated documents/customer’s items?	Yes
5	Mode of communication and availability for support (24 X 7)	No	24X5
6	What is the minimum duration for reply/response?	Half a day
7	Is there any process for improvement and how it is initiated & maintained?	Yes
8	Is there any process to address ESD Discipline	Yes
9	The method for handling inward materials and storage	Yes
10	Mechanism to handle RoHS & Non RoHS components	Yes
11	Mechanism to handle scrap items at the site.	Yes
12	Type of internal Audit and frequency	Yes
13	Is the testing automated and report available in the database?	Yes
14	Turn around time for rework / Compliant	Within 7 days
15	Error management – Capturing/Detecting errors, Analyzing Error & type of corrective and preventive action	Yes
16	Complaint management	Yes
17	How the Risk management implemented and informed to the customer?	EQ before product
18	Is there any Supplier Management Process & monitoring their performance?	Yes
19	Do you have an Obsolescence Management System implemented?	Yes
	Sample Check in Different Stages
20	Sample check in each stage	Yes
21	Equipments calibration status and record maintaining	Yes
22	Is there a process to handle the Special Requirement (if applicable).	Yes
23	Is there a process to handle the Special Process (if applicable).	Yes
24	Do you have the data retention & disposal process?	Yes
25	Rejected/Defective Items Handling Process	Yes
26	Do you have the process for prevention of counterfiet items	Yes
27	Do you have the process for Critical Items Handling	Yes
28	Key Characteristics Measurement & Monitoring Process	Yes
29	Do you have the process to conduct FAI	Yes
30	Do you have the process for Roll Back & Re-Call	Yes
31	Do you have the relevant/applicable standard copy (hard or soft copies)? If yes, specify the standard names.	Yes	IATF16949/ISO45001/ISO14001/ISO9001/UL
32	Records of skilled resource like; Training Certificate, Experience etc are available.	Yes
33	During the testing or inspection will you ensure that there will not be FOD on the product/items	Yes
34	Test/Inspection reports consists of details like; Inspection/Tested by, date, sign & seal of the company. Details are suffient that traceability is enough?	Yes
35	Employees are aware on Ethical Behaviour, Data confidentiality etc.	Yes

Faq For Quality Assurance

PCB Product

Capability